Deleted Your NTE Account? How the 7-Day Recovery Works

If you deleted your account by mistake

1. Log in again within 7 days. Logging in during the 7-day period cancels the deletion and restores the account.
2. Use the same login method you used before — the same PWG account, or the same Google, Apple, PlayStation or other provider. A different login method opens a different account.
3. Pick the same server. Each server has separate progress, so log in to the server where your character lives.

After the 7 days the account is gone for good.

Before you delete: deletion won't fix these

Deleting is permanent once the window ends, and it doesn't solve the problems people usually delete for:

• Wrong server. Progress is per server. Just switch server on the login screen; your other character is still there.
• Can't see your progress on another device. You used a different login method. Log in with the original one.
• Missing rewards. Check your mailbox and the event pages first.
• "Unbinding function not available". Deleting doesn't unlink accounts. See the unbinding guide.

Write these down before deleting

• Your server and character name
• Your login method (PWG, Google, Apple, PlayStation…)
• Any purchases you made, in case you need to contact support

FAQ

Can support restore an account after 7 days?

Don't count on it. Treat the 7-day window as the only way back.

Does deleting reset my rerolls?

Deleting is not a reroll shortcut — it takes 7 days and you lose everything on that account. Use a different server or login instead; see the reroll guide.