NTE Maintenance and Known Issues
This guide explains how to read NTE maintenance notes without turning old fix lists into live server-status claims.
The May 13 maintenance notice confirmed a maintenance window, compensation mail, a short event-access pause, Hotori-related content additions, and multiple fix categories. It does not prove that every current player issue is resolved on every server or platform.
Quick answer
- Maintenance window: the official notice listed May 13, 2026 from 06:00 to 11:00 AM (UTC+8).
- Compensation: the official notice listed Annulith x300 through in-game mail after maintenance.
- Event access: Pink Paws Heist access was described as closed before maintenance and restored after maintenance.
- Fix categories: combat, quests, housing, city-life systems, platform UI, achievements, stats, and Prayer count were included in the official fix list.
- Current status: this fan site does not provide live server monitoring. Check official announcements and the live client for real-time outages.
What to check first
- Read the latest official maintenance post before assuming the issue is new.
- Restart the client after an update.
- Confirm your server and platform.
- Reproduce the exact action once after restarting.
- Record the quest name, system, event, menu, or activity where the issue appears.
- Save a screenshot, clip, or exact error text if possible.
How to report a useful issue
A useful NTE issue report should include server, platform, account state, exact system, what you expected, what happened, and whether the issue still reproduces after maintenance.
Bad reports say only that something is broken. Better reports say the exact quest, activity, device, time, reset window, and evidence reference.
Maintenance vs server reset
Maintenance windows and daily reset times are different things. A maintenance post can mention a downtime window, event reset wording, or compensation mail, but that does not automatically confirm daily missions, weekly shops, event caps, and banners all reset at the same time.
Use the Server Reset tool for reset observations and the Maintenance tracker for official downtime and fix categories.
Compensation mail
The official May 13 notice listed Annulith x300 compensation through in-game mail after maintenance. Players should still check mailbox availability, account eligibility, and claim timing in the live client.
Do not assume a reward is missing before the mailbox feature is available on the account.
Known issue categories
The official notice included fix categories for combat behavior, quest triggers, housing and furniture, city delivery, fishing, mobile UI, PlayStation achievements, character stats, and Prayer count refresh.
This page summarizes those categories so players can compare old issue reports with post-maintenance behavior. It does not replace official support and should not be used to claim every issue is permanently fixed.
FAQ
Is NTE down right now?
This fan site does not provide live server monitoring. Check official announcements, official social channels, and the live client before assuming a global outage.
Should I restart after maintenance?
Yes. The official notice tells players to restart the client after the maintenance window to install updates.
Where should I track reset questions?
Use the Server Reset tool. Maintenance notes can mention event-specific reset wording, but reset behavior should be verified system by system.
What makes a bug report useful?
A useful report includes server, platform, issue category, exact quest or system, reproduction steps, timestamp, and screenshot or clip evidence when possible.